Privacy Policy
Effective Date: January 31, 2024 (Last Updated: March 2026)
At TMS of Emerald Coast, we are committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), state regulations, and applicable federal laws.
1. Information We Collect
We may collect the following types of information:
1. Personal Information
- Name
- Date of birth
- Address
- Phone number
- Email address
- Emergency contact information
2. Health Information (Protected Health Information, or PHI)
- Medical history
- Diagnosis
- Treatment plans
- Mental health records
- Insurance details
- TMS therapy progress and session notes
3. Website, Digital, and Usage Data
- IP address
- Cookies and usage data
- Device information
- Appointment requests
- Online forms or inquiries
We also collect personal information, including name, email address, and phone number, upon registration for our services.
2. How We Use Your Information
We use your information to:
- Provide TMS therapy and other mental health services
- Schedule appointments and communicate with you
- Coordinate with referring providers or specialists
- Process insurance claims and payments
- Deliver, maintain, and continuously improve our services
- Tailor your experience to your unique preferences and needs
- Communicate pertinent updates or promotional offers that may be of interest to you
3. How We Share Your Information
We do not sell your personal or health information. We may share your information with:
- Authorized healthcare professionals involved in your care
- Insurance providers for billing and claims
- Third-party service providers (e.g., electronic medical record systems) under strict confidentiality agreements
SMS and Phone Number Usage:
Information obtained as part of the SMS consent process, along with your phone number, will not be shared with third parties or affiliates for marketing purposes. Your contact information is treated with the utmost confidentiality and is used solely for the purposes explicitly stated in this privacy policy.We may also disclose information to government or regulatory agencies when required by law (e.g., subpoenas, audits, or mandatory reporting).
Information obtained as part of the SMS consent process, along with your phone number, will not be shared with third parties or affiliates for marketing purposes. Your contact information is treated with the utmost confidentiality and is used solely for the purposes explicitly stated in this privacy policy.We may also disclose information to government or regulatory agencies when required by law (e.g., subpoenas, audits, or mandatory reporting).
4. Your Rights
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. These include:
- Secure electronic medical records (EMR)
- HIPAA-compliant communication platforms
- Staff training on privacy and confidentiality
- Limited access to PHI only to authorized personnel
In addition, we employ robust, industry-standard security protocols and cutting-edge technologies to safeguard your data against unauthorized access, modification, or disclosure. Our dedicated team of security experts constantly monitors and updates our systems to ensure the highest level of protection for your personal information.
5. Data Protection and Security
You have the right to:
- Access and request copies of your medical records
- Request corrections to your records
- Request a restriction on how we use or disclose your PHI
- Receive a list of disclosures we have made (accounting of disclosures)
- Access, rectify, or delete your personal data at any time
Opt-In and Opt-Out:
You may opt-in or opt-out of marketing communications at any time via your account settings or by contacting our support team. We respect your preferences and will promptly update your communication settings accordingly.To exercise any of your rights, contact us at:
You may opt-in or opt-out of marketing communications at any time via your account settings or by contacting our support team. We respect your preferences and will promptly update your communication settings accordingly.To exercise any of your rights, contact us at:
(850) 254-9575
info@tmsofemeraldcoast.com
403 Hollywood Blvd NW, Suite 104A, Fort Walton Beach, FL 32548
info@tmsofemeraldcoast.com
403 Hollywood Blvd NW, Suite 104A, Fort Walton Beach, FL 32548
6. Third-Party Services and Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.
7. Updates to This Policy
We may update this policy from time to time. We will inform you of any substantial changes to this policy through email or by posting the updated policy on our official website with a new effective date. It is recommended that you periodically review this policy to stay informed about how we protect your personal information.
8. Accessibility
This Privacy Policy is available for your reference in the footer of our website and within the settings section of any patient portal or application (if applicable). We strive to ensure that our patients can easily access and understand our privacy practices at all times.
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Email Address
info@tmsofemeraldcoast.com
Telephone
850-254-9575
Address
403 Hollywood BIvd NW, Suite 104A Fort Walton Beach, FL 32548
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